Privacy Policy

ASHARIZON INC., doing business as LMSMore ("LMSMore," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning management platform and related services (the "Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please do not access or use the Service.

We collect several types of information to provide and improve our Service:

Account Information: When you create an account, we collect your name, email address, organization name, job title, and password. For billing purposes, we may also collect your billing address and payment information (processed by our third-party payment processor).

Learner Data: As a learning management system, we collect and process data about learners on behalf of our customers, including:

• Learning progress and course completions
• Assessment scores and quiz responses
• Time spent on learning activities
• Certifications and achievements earned
• Learning path progression

Usage Data: We automatically collect information about how you interact with the Service, including features used, pages viewed, actions taken, and time spent on the platform.

Content Data: We process learning content synchronized from your Contentful workspace, including courses, modules, assessments, and media files.

Technical Data: We collect technical information including IP addresses, browser type and version, device identifiers, operating system, time zone settings, and general location information derived from IP address.

We use the information we collect to:

• Provide the Service: Deliver learning experiences, track progress, generate reports, and enable platform features
• Analytics and Insights: Generate learning analytics, completion reports, and engagement metrics for administrators
• Improve the Service: Analyze usage patterns to enhance features, fix issues, and optimize performance
• Customer Support: Respond to inquiries, troubleshoot issues, and provide technical assistance
• Communication: Send transactional emails, product updates, and (with consent) marketing communications
• Security: Detect, prevent, and respond to fraud, abuse, and security incidents
• Legal Compliance: Comply with legal obligations and enforce our terms of service

We may share your information in the following circumstances:

With Contentful: We exchange data with Contentful as necessary to synchronize your learning content. This data exchange is governed by your separate agreement with Contentful.

With Service Providers: We share data with third-party vendors who assist us in operating the Service, including cloud hosting providers, email service providers, analytics tools, and payment processors. These providers are contractually obligated to protect your data.

With Your Organization: If you are a learner using LMSMore through your employer or organization, your learning data is accessible to designated administrators within that organization.

For Legal Reasons: We may disclose information if required by law, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

LMSMore is designed as a multi-tenant platform, meaning multiple organizations may use our Service. We implement strict data isolation measures to ensure that:

• Each organization's data is logically separated from other organizations
• Users can only access data within their authorized tenant
• Administrative actions are scoped to the specific tenant
• Cross-tenant data access is prevented through technical controls

For more information about our security measures, please see our Security Policy.

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy:

• Active Accounts: Data is retained for the duration of your subscription
• After Termination: We retain data for 30 days after account termination to allow for data export, after which it is deleted
• Learner Records: Learning completion records may be retained as required for compliance or certification purposes
• Analytics Data: Aggregated, anonymized analytics may be retained indefinitely
• Legal Requirements: Certain data may be retained longer if required by law

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.

Right to Rectification: Request correction of inaccurate or incomplete data.

Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.

Right to Data Portability: Request your data in a structured, machine-readable format.

Right to Object: Object to processing of your data for certain purposes, including direct marketing.

Right to Restrict Processing: Request that we limit how we use your data.

Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.

To exercise these rights, please contact us at privacy@lmsmore.com. We will respond to requests within 30 days.

For California Residents (CCPA): You have the right to know what personal information we collect and how it is used, request deletion, opt out of sales (we do not sell your data), and not be discriminated against for exercising your rights.

For EU/UK Residents (GDPR): You have the rights listed above. Our legal bases for processing include contract performance, legitimate interests, and consent where applicable.

LMSMore is headquartered in the United States, and our servers are located in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States.

For transfers of personal data from the European Economic Area (EEA) or United Kingdom to the United States, we rely on Standard Contractual Clauses approved by the European Commission and other appropriate safeguards.

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies: Required for the Service to function, including authentication and security cookies. These cannot be disabled.

Analytics Cookies: Help us understand how users interact with the Service. We use privacy-focused analytics tools.

Preference Cookies: Remember your settings and preferences.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Service functionality.

When you connect third-party services to LMSMore, including Contentful, SSO providers, or webhook endpoints, data may be shared with those services according to the integration's functionality. You are responsible for reviewing the privacy practices of any third-party services you connect.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

For detailed information about our security practices, please see our Security Policy.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

The Service is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16 without parental consent.

If you believe we have collected information from a child under 16, please contact us immediately at privacy@lmsmore.com, and we will take steps to delete such information.

Organizations using LMSMore to deliver learning content to minors are responsible for obtaining appropriate parental consents and complying with applicable laws such as COPPA.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website at least 30 days before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or our data practices, please contact us: